There are many ways to help you prepare for your ISEB ISEB-ITILF exam. IT-Tests.com provide a reliable training tools to help you prepare for your ISEB ISEB-ITILF exam certification. The IT-Tests.com ISEB ISEB-ITILF exam materials are including test questions and answers. Our materials are very good sofeware that through the practice test. Our materials will meet all of theIT certifications.
If you have IT-Tests.com's ISEB ISEB-ITILF exam training materials, we will provide you with one-year free update. This means that you can always get the latest exam information. As long as the Exam Objectives have changed, or our learning material changes, we will update for you in the first time. We know your needs, and we will help you gain confidence to pass the ISEB ISEB-ITILF exam. You can be confident to take the exam and pass the exam.
Add IT-Tests's products to cart now! You will have 100% confidence to participate in the exam and disposably pass ISEB certification ISEB-ITILF exam. At last, you will not regret your choice.
IT-Tests.com is a website to provide IT certification exam training tool for people who attend IT certification exam examinee. IT-Tests's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions. IN a short time of using IT-Tests's simulation test, you can 100% pass the exam. So spending a small amount of time and money in exchange for such a good result is worthful. Please add IT-Tests's training tool in your shopping cart now.
Exam Code: ISEB-ITILF
Exam Name: ISEB (The Foundation Examination - ITIL®)
Free One year updates to match real exam scenarios, 100% pass and refund Warranty.
Total Q&A: 418 Questions and Answers
Last Update: 2014-03-28
A lot of my friends from IT industry in order to pass ISEB certification ISEB-ITILF exam have spend a lot of time and effort, but they did not choose training courses or online training, so passing the exam is so difficult for them and generally, the disposable passing rate is very low. Fortunately, IT-Tests.com can provide you the most reliable training tool for you. IT-Tests.com provide training resource that include simulation test software, simulation test, practice questions and answers about ISEB certification ISEB-ITILF exam. We can provide the best and latest practice questions and answers of ISEB certification ISEB-ITILF exam to meet your need.
ISEB-ITILF (The Foundation Examination - ITIL®) Free Demo Download: http://www.it-tests.com/ISEB-ITILF.html
NO.1 Which of the following is NOT one of the five individual aspects of Service Design?
A. The design of the Service Portfolio, including the Service Catalogue
B. The design of Market Spaces
C. The design of new or changed services
D. The design of the technology architecture and management systems
Answer: B
ISEB ISEB-ITILF ISEB-ITILF ISEB-ITILF
NO.2 Which of these statements about Service Desk staff is CORRECT?
A. Service Desk staff should be recruited from people who have high levels of technical skill to minimize
the cost of training them
B. The Service Desk can often be used as a stepping stone for staff to move into other more technical or
supervisory roles
C. The Service Desk should try to have a high level of staff turnover as the training requirements are low
and this helps to minimize salaries
D. Service Desk staff should be discouraged from applying for other roles as it is more cost effective to
keep them in the role where they have been trained
Answer: B
ISEB ISEB-ITILF original questions ISEB-ITILF dumps ISEB-ITILF practice test
NO.3 Which role would you MOST expect to be involved in the management of Underpinning Contracts?
A. Service Catalogue Manager
B. IT Designer/Architect
C. Process Manager
D. Supplier Manager
Answer: D
ISEB ISEB-ITILF ISEB-ITILF ISEB-ITILF exam prep
NO.4 Which of the following statements is INCORRECT?
A. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
B. The SKMS is part of the Configuration Management System (CMS)
C. The SKMS can include data on the performance of the organization
D. The SKMS can include user skill levels
Answer: B
ISEB test answers ISEB-ITILF ISEB-ITILF
NO.5 Effective release and deployment management enables the service provider to add value to the
business by?
A. Ensuring that all assets are accounted for
B. Ensures that the fastest servers are purchased
C. Delivering change, faster and at optimum cost and minimized risk
D. Verifying the accuracy of all items in the configuration management database
Answer: C
ISEB ISEB-ITILF questions ISEB-ITILF ISEB-ITILF certification ISEB-ITILF
NO.6 The group that authorizes changes that must be installed faster than the normal process is called the?
A. Emergency CAB (ECAB)
B. Urgent Change Authority (UCA)
C. Urgent Change Board (UCB)
D. CAB Emergency Committee (CAB/EC)
Answer: A
ISEB ISEB-ITILF ISEB-ITILF ISEB-ITILF exam
NO.7 Which of the following statements is INCORRECT?
A. The SKMS is part of the Configuration Management System (CMS)
B. The SKMS can include data on the performance of the organization
C. The Service Knowledge Management System (SKMS) includes Configuration Management Databases
(CMDB)
D. The SKMS can include user skill levels
Answer: A
ISEB certification ISEB-ITILF answers real questions ISEB-ITILF test answers
NO.8 Which of the following is NOT the responsibility of the Service Catalogue Manager?
A. Ensuring that all operational services are recorded in the Service Catalogue
B. Ensuring that information in the Service Catalogue is accurate
C. Ensuring that information in the Service Catalogue is consistent with information in the Service
Portfolio
D. Ensuring that information within the Service Pipeline is accurate
Answer: D
ISEB dumps ISEB-ITILF dumps ISEB-ITILF study guide ISEB-ITILF
NO.9 What is a RACI model used for.?
A. Defining roles and responsibilities
B. Monitoring services
C. Performance analysis
D. Recording Configuration Items
Answer: A
ISEB ISEB-ITILF practice test ISEB-ITILF ISEB-ITILF ISEB-ITILF certification training ISEB-ITILF
NO.10 Which of the following sentences BEST describes a Standard Change?
A. A change to the service provider's established policies and guidelines
B. A pre-authorized change that has an accepted and established procedure
C. A change that is made as the result of an audit
D. A change that correctly follows the required change process
Answer: B
ISEB ISEB-ITILF ISEB-ITILF ISEB-ITILF test ISEB-ITILF
NO.11 Which of the following is NOT an example of Self-Help capabilities?
A. Requirement to always call the service desk for service requests
B. Menu-driven range of self help and service requests
C. Web front-end
D. A direct interface into the back end process handling software
Answer: A
ISEB ISEB-ITILF certification ISEB-ITILF exam simulations ISEB-ITILF test questions ISEB-ITILF
NO.12 Exhibit: * Missing*
Which is the correct combination of Service Management terms across the Lifecycle?
A. 1A, 2B, 3C, 4D
B. 1C, 2D, 3A, 4B
C. 1C, 2B, 3A, 4D
D. 1B, 2C, 3D, 4A
Answer: C
ISEB dumps ISEB-ITILF test ISEB-ITILF pdf ISEB-ITILF
NO.13 In which core publication can you find detailed descriptions of Service Level Management, Availability
Management, Supplier Management and IT Service Continuity Management?
A. Service Transition
B. Service Design
C. Service Strategy
D. Service Operation
Answer: B
ISEB exam prep ISEB-ITILF ISEB-ITILF
NO.14 Service Assets are used to create value. Which of the following are the MAJOR types of Service Asset?
A. Services and Infrastructure
B. Applications and Infrastructure
C. Resources and Capabilities
D. Utility and Warranty
Answer: C
ISEB ISEB-ITILF ISEB-ITILF ISEB-ITILF ISEB-ITILF questions
NO.15 The group that reviews Changes that must be installed faster than the normal Change process is
called the:
A. Technical Management (TM)
B. Urgent Change Authority (UCA)
C. Emergency Change Advisory Board (ECAB)
D. Urgent Change Board (UCB)
Answer: C
ISEB ISEB-ITILF exam dumps ISEB-ITILF
NO.16 The BEST description of the purpose of Service Operation is?
A. To decide how IT will engage with suppliers during the Service Management Lifecycle
B. To proactively prevent all outages to IT Services
C. To deliver and support IT Services at agreed levels to business users and customers
D. To design and build processes that will meet business needs
Answer: C
ISEB test questions ISEB-ITILF ISEB-ITILF
NO.17 How many times should each stage of the Plan, Do, Check, Act (PDCA) cycle be visited?
A. Each stage should be carried out once in the order Plan-Do-Check-Act
B. There should be a single Plan, then the Do-Check-Act cycle should be repeated multiple times to
implement Continual Improvement
C. There should be a single Plan and Do, then Check and Act should be carried out multiple times to
implement Continual Improvement
D. The entire cycle should be repeated multiple times to implement Continual Improvement
Answer: D
ISEB ISEB-ITILF exam simulations ISEB-ITILF test answers ISEB-ITILF answers real questions ISEB-ITILF dumps
NO.18 A plan for managing the end of a supplier contract should be created when?
A. The contract is being negotiated
B. The contract is about to be ended
C. The Supplier Manager decides that there is a risk the contract might need to end soon
D. The contract has been agreed
Answer: A
ISEB dumps ISEB-ITILF exam dumps ISEB-ITILF ISEB-ITILF ISEB-ITILF pdf
NO.19 Which of the following models would be most useful in helping to define an organizational structure?
A. Service Model
B. Continual Service Improvement (CSI) Model
C. RACI Model
D. Plan, Do, Check, Act (PDCA) Model
Answer: C
ISEB ISEB-ITILF ISEB-ITILF ISEB-ITILF certification ISEB-ITILF exam ISEB-ITILF
NO.20 Which of the questions does Service Strategy help answer with its guidance?
1) How do we prioritize investments across a portfolio?
2) What services to offer and to whom?
3) What are the Patterns of Business Activity (PBA)?
A. 3 only
B. 1 only
C. 2 only
D. 1, 2 and 3 are all true
Answer: D
ISEB ISEB-ITILF ISEB-ITILF dumps
IT-Tests.com offer the latest 000-283 Questions & Answers and high-quality HP0-J66 PDF Practice Test. Our HP0-S33 VCE testing engine and HP2-B104 study guide can help you pass the real exam. High-quality IIA-CIA-Part1 Real Exam Questions can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.
Article Link: http://www.it-tests.com/ISEB-ITILF.html
没有评论:
发表评论